WHO WE ARE
Facta Consult is a company with a long history.
Our knowledge of organisational research and internal communication has its roots in our relationship with The Work Foundation (previously The Industrial Society), the UK’s leading authority on work and its future. Until January 2010, the directors of Facta Consult were the senior consultants responsible for The Work Foundation’s surveys and diagnostics service, providing surveys and employee research across the public, private and third sectors and remain The Work Foundation’s nominated surveys provider. Now, we provide high quality, bespoke research and consultancy, still underpinned by the Good Work principles that The Work Foundation stands for, while adding the clarity of focus that only an organisation focused exclusively on creating understanding of the employee experience can provide.
Liz Cochrane, Director
Liz has a joint passion for communication, listening and action.
She has over twenty years’ experience of working with organisations from all sectors to help them improve internal communication and employee dialogue to release true employee engagement and achieve better business results. This has included working in-house, including six years as communication manager for Glaxo Operations, as a senior consultant for The Industrial Society/The Work Foundation, and now as course director of the Institute of Internal Communication's (IoIC) Masters programme in Internal Communication Management, accredited by Solent University. Liz is a Board member for IoIC, and received a diploma of honour from FEIEA in 2018 in recognition of her outstanding contribution to the internal communication profession and her high professional standing. She is the author of several publications.
She has over twenty years’ experience of working with organisations from all sectors to help them improve internal communication and employee dialogue to release true employee engagement and achieve better business results. This has included working in-house, including six years as communication manager for Glaxo Operations, as a senior consultant for The Industrial Society/The Work Foundation, and now as course director of the Institute of Internal Communication's (IoIC) Masters programme in Internal Communication Management, accredited by Solent University. Liz is a Board member for IoIC, and received a diploma of honour from FEIEA in 2018 in recognition of her outstanding contribution to the internal communication profession and her high professional standing. She is the author of several publications.
Julia Woodford, Director
Julia is expert in the design of high impact diagnostics: to deliver lasting positive organisational transformation.
Originally a journalist and subeditor, Julia has a keen eye for detail which she then distils into its essence to paint a clear picture for her clients. She enjoys using creative qualitative and quantitative techniques to really listen to organisations’ biggest asset – their employees. Through these, she helps pinpoint how and where client businesses can take actions of greatest impact; actions that create a more fulfilled and engaged workforce, leading to both competitive advantage and increased organisational performance. “Enhanced employee engagement, commitment and loyalty are powerful commercial weapons”, says Julia.
Senior consultant at The Industrial Society/The Work Foundation for 11 years, Julia holds a Masters Degree in Marketing Management with Distinction and has a number of publications.
Originally a journalist and subeditor, Julia has a keen eye for detail which she then distils into its essence to paint a clear picture for her clients. She enjoys using creative qualitative and quantitative techniques to really listen to organisations’ biggest asset – their employees. Through these, she helps pinpoint how and where client businesses can take actions of greatest impact; actions that create a more fulfilled and engaged workforce, leading to both competitive advantage and increased organisational performance. “Enhanced employee engagement, commitment and loyalty are powerful commercial weapons”, says Julia.
Senior consultant at The Industrial Society/The Work Foundation for 11 years, Julia holds a Masters Degree in Marketing Management with Distinction and has a number of publications.
Liz McCaw, Senior Associate Consultant
Liz is driven by the belief that working people’s talents are often under-utilised.
With a career spanning both organizational consulting and people management, Liz has experienced the impact of good (and bad) employee engagement practice from all perspectives. As a director of AXA ICAS, the health and wellbeing arm of AXA PPP healthcare, Liz led the account management function through an acquisition and subsequent change programme, successfully creating a new strategic direction and brand for the business.
Before joining AXA ICAS Liz headed up the Work Foundation’s surveys and audits team, working with client organisations to deliver the data and direction underpinning their people policy and strategy.
Liz has an MBA with distinction from Kingston University
With a career spanning both organizational consulting and people management, Liz has experienced the impact of good (and bad) employee engagement practice from all perspectives. As a director of AXA ICAS, the health and wellbeing arm of AXA PPP healthcare, Liz led the account management function through an acquisition and subsequent change programme, successfully creating a new strategic direction and brand for the business.
Before joining AXA ICAS Liz headed up the Work Foundation’s surveys and audits team, working with client organisations to deliver the data and direction underpinning their people policy and strategy.
Liz has an MBA with distinction from Kingston University
John Kirkham, LL.M., MA, Senior Associate Consultant
John firmly believes that all people have a valuable contribution to make
to the world of work, and that it is the challenge of management to harness that collective experience for the benefit of all the stakeholders in an organisation.
He has provided advice and support to clients during complex change programmes, focusing on engagement strategies and communications systems in support of the change process, as well as brokering significant union-management agreements on complex change in public, private and third sector organisations. He has enabled executives to optimise their own potential and to manage the performance of others through effective coaching; leadership; and the development of HR policies and procedures which meet the changing needs of businesses.
He has provided advice and support to clients during complex change programmes, focusing on engagement strategies and communications systems in support of the change process, as well as brokering significant union-management agreements on complex change in public, private and third sector organisations. He has enabled executives to optimise their own potential and to manage the performance of others through effective coaching; leadership; and the development of HR policies and procedures which meet the changing needs of businesses.
Linda Maclaughlan, Associate Consultant
Linda MacLaughlan has been working in the field of employee research for over twenty years.
Her areas of expertise cover a wide range of HR related topics including communications, motivational factors, equal opportunities, performance management and managing attendance. She uses a range of qualitative and quantitative techniques to carry out her research including focus group and individual interviews, telephone interviews and questionnaires.
Her current and recent clients include The National Housing Federation and The Shaftsbury Society but she has worked extensively in the private and public sectors as well as the voluntary sector so understands the challenges they face.
Her areas of expertise cover a wide range of HR related topics including communications, motivational factors, equal opportunities, performance management and managing attendance. She uses a range of qualitative and quantitative techniques to carry out her research including focus group and individual interviews, telephone interviews and questionnaires.
Her current and recent clients include The National Housing Federation and The Shaftsbury Society but she has worked extensively in the private and public sectors as well as the voluntary sector so understands the challenges they face.
Susan Brown, Facta Consult Support
Susan Brown is the principle document specialist for Facta Consult.
Susan works to an expert standard in presentation and graphic software, and is skilled in displaying complex data in a straightforward and engaging way.
Before joining the team at Facta Consult, Susan worked in document production for Deutsche Bank, creating high quality pitchbooks for both print and onscreen presentations. Susan worked at Deutsche Bank for ten years, initially as a document specialist then later within the training and development team. During this time Susan was involved in many projects, among them were helping to develop and roll out new templates; helping to set up a library of complex charts; helping to develop and implement a streamlined proof reading process ensuring that all documents were factually correct and adhered to branding and layout guidelines.
For Facta Consult Susan is responsible for producing high-quality documents that meet an excellent standard both visually and in terms of factual content. She monitors visual layout and formatting, checks the accuracy of the reporting and thoroughly proof-reads all outputs before delivery.
Susan works to an expert standard in presentation and graphic software, and is skilled in displaying complex data in a straightforward and engaging way.
Before joining the team at Facta Consult, Susan worked in document production for Deutsche Bank, creating high quality pitchbooks for both print and onscreen presentations. Susan worked at Deutsche Bank for ten years, initially as a document specialist then later within the training and development team. During this time Susan was involved in many projects, among them were helping to develop and roll out new templates; helping to set up a library of complex charts; helping to develop and implement a streamlined proof reading process ensuring that all documents were factually correct and adhered to branding and layout guidelines.
For Facta Consult Susan is responsible for producing high-quality documents that meet an excellent standard both visually and in terms of factual content. She monitors visual layout and formatting, checks the accuracy of the reporting and thoroughly proof-reads all outputs before delivery.